This was a top selection for a fleeting trip in Birmingham with outstanding value. The staff were incredibly friendly and helpful, making our stay that much better. I'd suggest asking for a first-floor room to avoid the hassle of stairs.

This place was just an appropriate option for a quick stop in Birmingham with extraordinarily good value for money. The shower sounded like it was going to explode, which was quite a memorable experience in itself. Avoid using the lift if you can, as it got stuck for a while during our visit.

The room was spacious, but heavy cannabis odor filled the hallways.

great access to parks and landmarks during city strolls

During my weekend getaway, I loved that the Birmingham Botanical Gardens were just a short stroll away, allowing me to enjoy some peaceful greenery while discovering the charm of the area. I was thrilled to be near the International Convention Centre, which made my explorations incredibly convenient and enjoyable.

Had a cozy queen room with a mini fridge that was super handy for snacks, and the staff even warmed up our late takeaway! Loved the nice pool and the comfy lounge area for some chill time. Just a heads up, the pillows were a bit too soft for my liking, but overall, I’d definitely recommend this place for a relaxing stay! 😊

however, the state of the place was disappointing. The room had dirty bed sheets and missing furniture, including a phone that left me relying on my mobile. The slow WiFi added to the frustration, and the lack of basic amenities was a letdown. Staff availability was inconsistent, making it hard to resolve these issues promptly.

Parking situation could be better. Room modern, clean, quiet. Perfect for enjoying local sports events nearby.

The location's proximity to nightlife makes it easy to hop over to Broad Street and catch a bus right outside the hotel. The bar stays open until 3 AM, perfect for unwinding after a night out, and the spacious reception area gives a good first impression despite mixed reviews elsewhere.

Upon entering the hotel, I was greeted by an unpleasant odor lingering in the foyer that set a somewhat dubious tone for my stay. The corridors felt shabby, and while the room decoration aimed for modernity, the wallpaper was peeling, showing the need for maintenance. A few amenities, such as the phone in the room, simply didn’t function, and the cleanliness of the bathroom could’ve used more attention. I spotted some unappealing marks around. The security check-in process seemed a bit excessive for just a couple, adding an unnecessary layer of annoyance to returning late at night.

The room was modern, clean, and incredibly quiet—perfect for a good night's sleep.

Parking situation could be better.

I had a modern stay with great air conditioning. The room was very quiet, which allowed for good sleep. The location made it easy to explore nearby nightlife. Staff helped with bag retrieval promptly. this was a solid choice for a family trip.

Charming atmosphere but needs cleanliness improvements

I enjoyed the charming atmosphere and inviting décor during my stay, making it feel warm and welcoming. The location was convenient for exploring the nearby attractions, and the space was accessible for everyone. better attention to cleanliness and maintenance is definitely needed to enhance the overall experience.

A Perfect Urban Retreat!

We enjoyed a delightful stay with upgraded room amenities and beautiful decor. The staffs were exceptionally attentive, making our experience special. Don’t miss the nearby botanical gardens and eclectic dining options just steps away. Perfect for those seeking urban convenience coupled with comfort!

The Collection had a charming atmosphere, with lovely décor that felt inviting. The accessibility features were adequate, making it easy for everyone, including seniors like myself, to move around comfortably without any hassle.

Better attention to cleanliness and maintenance needed.

Had a great time with friends! We enjoyed our stay and found the location perfect for visiting the National Exhibition Centre and relaxing at Santai Spa. The staff was friendly, and the atmosphere was lively, making our vacation memorable.

Unfortunately, the cleanliness of the room left a lot to be desired. The carpets were stained, and we noticed some maintenance issues that could use attention.

Needs work

The room had an electric kettle, flat-screen TV, and an alarm clock. Free toiletries were available, but only one cup for tea and coffee was provided when there were two guests. A strong smell hit us upon entering, and some areas needed a good clean. Parking was full upon arrival, and breakfast wasn't served.